AM
Amanda McGuire
Aug 8, 2026
I walked into this location around 1-2pm on a Saturday and did not have a great experience. I was assisted by a young lady who made me feel like I was inconveniencing her with what was needed for an overnight delivery. Maybe she was having a bad day but as someone who personally works in customer service, I would not treat someone the way I was treated today. Kindness is free, you never know what someone else might be going through.
I dropped off a prepaid package at this FedEx location, but the return process took much longer than expected. It took approximately 15 minutes just to receive a receipt. The transaction appeared to move very slowly, and there seemed to be difficulty handling multiple tasks efficiently while assisting customers. Improving processing speed and workflow would greatly enhance the customer experience.
FN
Fred Nelsen
Apr 22, 2026
Fast and efficient
JW
Johnson Willians
Apr 21, 2026
I had a very bad experience at the FedEx location next to the Agave restaurant.
It’s not the first time I’ve gone to this place, and I have to say that the woman who works there in the afternoon—I don’t know her name—clearly does not like her job. The previous times I let it go, but this is the third time I’ve gone after several months and the same thing happened again.
She is a very rude woman with a bad attitude, unwilling to help, and xenophobic. I felt discriminated against because she refused to accept my package, saying she could accept whatever she wanted. I simply brought a return package and attached the labels provided by the place where I purchased the item.
But that’s not even the worst part—the worst were the racist insults and her terrible customer service.
I hope someone will hold her accountable one day.
I will never set foot in this place again, and I will be filing a police report as well as a formal complaint directly with FedEx describing what happened.
Very poor service. The two employees that are in here now are spending more time talking than working. It took me entirely too long for me to get my items printed because the employee would stop every time a customer came in. I was patient but the time was ridiculous, on top of them not completing the job or doing it correctly because they messed them up. I had to leave with half of my items after waiting 30 minutes. They need to be properly trained on how to run the store and how to cut prints with a machine.