Friendly and Great customer service from Ailea! She built the perfect sandwich for me.
FS
Florida Storm
2 days ago
Extremely rude right away , mind you I’m in customer service! No smile no eye contact! Made an issue with what I picked didn’t even know what came in a limited item whole staff had an attitude lack of care or friendly attitude! The food was awful burned my nachos when I stated they were burned they said they come that way added the chicken after barely put any ! whole thing was completely made WRONG MADE me uncomfortable as the line grew I felt like I was in the wrong like asking for what I wanted I always respect my elders at the end of the day I myself face discrimination daily in customer service but don’t let it affect me I definitely felt my tomboy look was where the attitude came from everyone has to work these days but also be grateful you have a job it’s extremely hard out here for all mind you my last 20 bucks I had to spend out and out of all the places in the plaza there I always think subway is pretty even I never have been disappointed in this company until now never again will I eat subway just because of this! 🤮
LD
Logan Dangler
Sep 3, 2026
Gave me two subs that I’m highly allergic to. Then proceeded to not answer my phone call for 4 calls. I got a turkey and they gave me tuna. Subway is great normally but this location is the worst. This is Not the first time it’s happened but will be the last time I go.
KA
Katherine Acevedo
Jul 19, 2026
I visited this Subway location today, and while my overall experience was fine, one thing really stood out to me. There is a sign at the counter stating that bills over $20 are not accepted, but it is written only in Spanish.
I believe important store policies should be communicated to all customers, not just to one language group. In a diverse community like Orlando, it would be much more appropriate to display this notice in both English and Spanish, or even English first since it is the primary language used by most customers.
Clear communication helps avoid confusion and ensures that everyone receives the same information equally. I hope management considers making this simple improvement.
AR
Austin Russell
Jul 16, 2026
Place an online order come five minutes past time and was still not done. Always have a bad experience