The UPS Store

Reviews

• NW

  Nicole Wells

  Apr 28, 2026
  1.0
  Terrible customer service experience. Management gave no response after it was brought to their attention via email.
• CO

  Cathie Olson

  Apr 10, 2026
  5.0
  The employee was kind, courteous, considerate, and expedient. He was friendly and had a positive attitude. Summerport UPS Store. 4/10/2026 @ 2 PM
• OQ

  O Q

  Feb 8, 2026
  5.0
  Great experience here in a time of need. Purav is an amazingly helpful associate. Thank you for being so knowledgeable and professional!
• AM

  Anthony Mackos

  Jun 25, 2025
  5.0
  Personable staff
• GS

  Greg Shelton

  Sep 5, 2020
  2.0
  I dread visiting this location, but it's close to the house. An older lady that works at this location can always be counted on for a cold attitude and complaints. On a previous visit, it was my turn and I'm holding a heavy box in line. Her question, "What do you want?" Today I was picking up a package that UPS left for me at the store. Her statement, "Just because UPS says it's delivered doesn't mean it's ready to pickup. We need two hours to process the packages. This isn't like a post office box." Ok, that maybe, but why gripe about it? I've already pointed out the package twelve inches from your computer. I realize she may have personal situations that make life difficult. The customers aren't their to torment her nor do we need someone to grovel. I'm hoping life improves for her and it'll be reflected in her work.