Tonight I went to subway, usually have a decent experience however I’m unhappy with my experience tonight. I’m usually not one to write reviews. Tonight there was a lady with two children in front of me - I didn’t mind waiting no matter how long it took which was about 30 mins or more, give or take because one of the kids was crying and hungry. (Not what I am complaining about, I understand and I have tons of patience, and have a heart)
My complaint is - please, to the lady who was working for the orders tonight - my order was only an online order for two subs, very easy ones at the least. Please, if someone is kind enough to wait nearly 30 minutes while you service others, and they were the only ones in front of me, of which was an online order technically too - please take some consideration in completing my order with care. I didn’t get frustrated with waiting or anything. The reason I’m writing is I’m very disappointed that tonight I ordered just two subs, and one was a meatball sub, very easy and this oven roasted turkey, I had put down “extra ranch”, you weren’t paying attention and did everything but that. Which this type of sandwich with a load of onions will not taste as well without some sort of dressing / condiment.
Please pay better attention - especially when someone waited nearly 30 mins in line for an online order for only two subs, with the only people in line before me was a mom and her two small kids.
I’d much rather my order be correct if I’m going to wait that long rather than it be wrong.