RG
Regina Ginn
Jul 22, 2026
I’m really disappointed with my experience today at Subway on 45th st in Vero Beach FL.. I went in specifically for the 2 footlong subs for $12.99 deal. Before ordering, I clearly asked the employee if the deal required ordering online. She said something in broken English that I couldn’t understand. There was no one in the store so I asked her again and she said, she could take my order, so I went ahead and ordered two very basic subs.
When she rang me up, the total was $25. I asked her what happened to the deal for $12.99 and now clearer then before she told me the deal only applies online. I told her that’s what I asked before, she just started at me and repeated the price. At that point the subs were already made, and I was tired, hungry, and ready to get home to my son, so I just paid it. But the whole situation could have been avoided with clear communication.
I’m not only upset about the price as it was $13 more but I’m also upset that I asked upfront and still ended up paying double. Very frustrating experience.