CA
Carrie Anderson
1 day ago
Letti G. At allstate. is a lovely person, she is professional, helpful, and takes care of my insurance needs right away. Always a pleasure to do business at Ladd Aliff insurance company.
SD
Sitterra Dumford
5 days ago
I called with questions on policy. Melody was so pleasant and explained everything in a way I understood. Very professional.
Great experience with my Allstate agent! She helped me save money on both my home and car insurance while also getting me better coverage. She was very helpful, professional, and made the entire process easy. I truly appreciate her help and highly recommend her! ⭐⭐⭐⭐⭐Letty Gonzalez
NN
NationalNotes
Sep 24, 2026
evere Underwriting Errors, Double Billing, and Abandoned Servicing.
Avoid this agency. Working with producer Brooke Weidner resulted in administrative negligence, billing errors, and zero account servicing.
Careless Underwriting: Bound multiple vehicles under the wrong owners without verifying titles, leases, or finance companies, creating severe insurable interest defects that forced full policy rewrites.
Untransmitted Cancellation & Double Billing: Claimed in writing that prior carrier cancellations were processed, but failed to transmit cancellation for our truck. This triggered an unauthorized auto-renewal with our previous carrier while Allstate was drafting premiums concurrently.
Rating Errors & Abandoned Service: Bound a low-mileage storage vehicle under default commute rates due to missing mileage data, inflating the premium. When asked to submit a standard underwriting mileage correction, the producer claimed agents cannot adjust mileage and simply dumped us into Allstate's corporate 1-800 queue.
An agency takes commissions to service its accounts. When errors happen and they push you to corporate to clean up their mess, having an agent is a liability. Transferring all business away.
JM
John Martinelli
Sep 18, 2026
Absolutely amazing experience with Melody Bauer today. She was patient and genuine. She helped me find the best possible rate and no other company came close. I highly recommend. Thank you again.