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Abubakar Mohammed
Jul 9, 2026
Employee hiding in the back while I waiting online and no one ever came to the register even said excuse hoping to get someone attention
False advertising. I bought something & an old guy told me I couldn't get a cookie despite the advert saying "buy something, show your receipt, get a free cookie," also, the food from here is worse then normal subway. Go to another Subway. Meaner old guy btw. He could've just said no instead of insulting me... :(
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Tenisha Williams
May 11, 2026
(5/11/2026) Beyond unprofessional. I stood waiting for over 5 minutes while the employees finished their personal conversation. Not once did either employee acknowledge that I was standing there waiting to order. One employee was even on his phone showing the other something.
When I finally got to start my order, I asked for the $5.99 meal and requested my sandwich be toasted. After adding toppings, the employee then told me I could only have 3 toppings, which I have never experienced before. Subway is literally known for allowing customers to customize their sandwiches. At no point before ordering did he mention a topping limit, nor was it posted anywhere on the signs.
I explained that this policy was not clearly written anywhere, but he became rude and dismissive. I asked to speak to a manager, only to be told there wasn’t one onsite.
I tried explaining that you cannot wait until after someone orders to suddenly mention restrictions that aren’t posted, but we could not come to an understanding. At that point, I decided not to purchase the sandwich at all.
The poor customer service from the very beginning should have been the Q to not eat there.
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David Arrieta
Apr 3, 2026
The girl who was working tonight is great as a customer service person