The store doesn’t have enough employees to provide customer service
LH
Lovie Victoria Hudson
Sep 6, 2026
Great customer service always willing to help with your copies, faxing, or your scans. They provide you with a computer at no cost with no time limit or whatever you need. And they sell really cool greeting cards and annual calendars! I did have one problem with a nice pen that I bought there and I wasn't able to exchange it because I couldn't find my receipt. I was a little disappointed in that but well, I should have kept my receipt. The store representative was just following the rules, so I couldn't be upset with him. They didn't make the ink pen, so it wasn't really their responsibility, but I felt like they could have exchanged it for me, and returned it to their vendor for credit. So lesson learned, always keep your receipt if you purchase something at the FedEx office. If you have a problem with it, you're going to need it.
Easily the worst experience I’ve ever had with any shipping company. Sister needs to get something out to her attorney asap, she was in before doors closed but bc she was rushing left her ID in my car (I drove her) and they sent her out and locked the door behind her.
Literally went back up, they were still helping ppl. They had three ppl in there minimum and it was just a simple request to ship documents.
Literally no empathy. Rude as hell. Don’t come here. If I can give no stars I would.
BC
Bert Calebro
Aug 11, 2026
So disorganized just 1 line for shipping placing orders and picking up not to mention just 3 employees working so when there is a line cancel your plans
CL
Christopher Lewis
Aug 6, 2026
Went to print a resume that I needed to secure a job. Staff seemed unwilling to assist. The self-printing machine was not sending me a code. They stated that if it wasn’t working and they had to do it I would be charged to perform that even though their system was malfunctioning. Seems like a scam. Time wasted.