Advance Auto Parts

Reseñas

• ZZ

  Zah

  Aug 31, 2026
  1.0
  I have operated my automotive repair business for approximately 15 years and maintain commercial accounts with Advance Auto Parts, AutoZone, and O’Reilly Auto Parts. I recently visited this Advance Auto Parts location to purchase a battery through my commercial account. When I asked store manager Ramon to price-match comparable batteries offered by AutoZone, O’Reilly, and another Advance Auto Parts location, he refused. The price differences were significant approximately $75 compared with one location, $68 compared with another, and $58 compared with another. Ramon simply told me, “The price is the price that’s your price.” He also stated that the store does not have a commercial department but accepts commercial accounts. Despite using my commercial account, I was being offered nearly the same price as a regular walk-in customer. After 15 years in business, I understand that pricing may vary and that certain restrictions may apply. However, Ramon made no reasonable effort to explain the pricing policy, review the competing prices, or assist me as a long-standing commercial customer. Instead, the situation nearly turned into an argument. I found his attitude dismissive and completely unacceptable. Commercial customers purchase parts regularly and refer their own customers to these stores. Following this experience, I will not return to Ramon’s location, and I will direct my customers to O’Reilly Auto Parts or AutoZone instead. I am requesting that Advance Auto Parts review this incident, clarify its commercial-account and price-match policies, and address the way Ramon handled the situation. I would also appreciate a response explaining why my commercial price was nearly identical to the regular retail price despite the substantial price differences available elsewhere.
• BB

  Big Billy

  Jun 25, 2026
  1.0
  I would give 0 stars but it won’t let e worse advance I’ve ever been to
• BS

  BAY TRUCK MOBILE SERVICES

  Jun 11, 2026
  1.0
  Es una falta de respeto que comprando un producto en una tienda de avance, Auto Parts diferente y vengas con el producto y el recibo, pero este señor que me atendió hoy no me recibe el producto porque está abierto. Aparte de eso le tuve que decir 3 veces buenos días y a la tercera vez fue que me devolvió el buenos días deberían mejorar y tener una mejor atención al cliente
• OR

  Oscar Rodriguez

  May 9, 2026
  5.0
  Nice Autoparts Store!
• SS

  Sarah

  Sep 28, 2021
  5.0
  Went to get battery replaced , I didn't catch the employee's name but he was helpful and changed my battery within 5 minutes .