Subway

Reseñas

• AS

  angelica sandoval

  Jul 15, 2026
  1.0
  I wanted to leave some feedback about an experience I had today with a specific employee. I don't usually write reviews, but this isn't the first time I've had this issue, and I feel it's important to bring it to the owners' attention. For context, I work inside the same building, so I order from here frequently. Because of my schedule, I usually place online orders in advance so they're ready during my lunch break. I also make it a point to support the staff and regularly leave tips because I appreciate the work that goes into preparing orders. Today, I placed an online order around 10:00 a.m. and scheduled it for pickup at 1:20 p.m. My lunch break is from 1:30 to 2:00 p.m., so I went straight over to pick it up. When I arrived, I waited patiently while the employee helped three customers who had been there before me, which I completely understood. After helping those customers, about 10 minutes had passed. She then asked what I was waiting for, looked up my order, and told me it wasn't ready and that it would be another 10 minutes. Immediately afterward, another customer walked in, and instead of preparing my scheduled order, she began helping that customer first. The purpose of scheduling an online order ahead of time is so it's ready when the customer arrives. I understand that delays happen, and I don't mind waiting occasionally. What was frustrating was that my order, which had been placed hours in advance, continued to be delayed while walk-in customers were served. I didn't receive my food until 1:51 p.m., leaving me only nine minutes to eat before returning to work. What makes this especially disappointing is that this has only happened with this particular employee, and it has occurred multiple times. I've never had this experience with any of the other staff members, which is why I felt it was worth mentioning. I'm not writing this because I want anyone to get in trouble or be disciplined. I simply want the owners to be aware that this issue is affecting customers who rely on scheduled pickup orders. I hope this feedback helps improve the process so that online orders are prioritized appropriately and other customers don't continue to have the same experience.
• DB

  Delibel Barriño

  Jun 16, 2026
  5.0
  Riquísimos y frescos para todos los gustos . Mi preferido el de tuna 🍣
• II

  Imafluffyjedi

  Dec 9, 2022
  1.0
  The owner overcharged me and wouldn't accept a still valid coupon (which I called ahead and asked about) she then made me wait for my mother who was at the bank across the street because I was $2 short (I saw the thing when she rung me up and she charged me for extra bacon on a sandwich that already comes with bacon). The owner got fed up with waiting and just let me take the food. Also the owner gives you the tiniest little bit of veggies on your sandwich. Last thing is my sister was an employee of hers and the owner treated her abhorrently.
• RJ

  ralph junior

  Oct 25, 2022
  5.0
  I'm a big fan of their chocolate chip and white chocolate macadamia nut cookies!
• FS

  Fernando Silva

  Sep 25, 2022
  1.0
  -☆☆☆☆☆☆ Very bad customer service Poor customer service everyone worked in this location have VERY BAD attitude