Michael Kors Mens Outlet

Reseñas

• EL

  EMCEES LOGISTICS

  4 days ago
  1.0
  I visited Michael Kors for assistance with clothing items I purchased. I was asking simple questions about the products, but the manager, Rita, was very rude and unprofessional. Instead of helping, she spoke in a disrespectful manner and was not willing to properly assist me. I felt unwelcome as a customer. I do not think this kind of behavior is suitable for a store manager. I hope management reviews this experience and improves customer service.
• AR

  Abhi Raam

  4 days ago
  1.0
  I purchased shirts and pants from Michael Kors, but one item had poor material quality, so I went for an exchange with receipt and tags. The manager Rita refused the exchange and accused me of using the item, even though I clearly explained it was not worn. I even told them I was fully confident the item was unworn and asked them to check or prove otherwise, but they did not consider my explanation. I felt treated unfairly and disrespected during the interaction. I also left the item at the store after being told to discard it, and no refund or exchange was provided. I request management to review this situation and improve customer service.
• MA

  Mani A

  4 days ago
  1.0
  I bought the wrong fit of jeans and returned with tags and receipt for an exchange. The manager, Ritua, was rude, dismissive, and accused me of wearing the jeans. Very poor customer service and an unpleasant experience.”
• SS

  surya

  4 days ago
  1.0
  I am extremely disappointed with my experience at Michael Kors. I purchased a pair of pants, but after trying them on at home, I realized the fit was not right for me. I returned to the store to exchange them and had my receipt and the original tags. Instead of receiving assistance, I was treated with disrespect. The manager was rude, dismissive, and unwilling to help with a simple exchange. As a customer, I expected professionalism and courtesy, but I received neither. Customer service is just as important as the products being sold. The way I was treated made me feel unwelcome and undervalued. Because of this experience, I will think twice before shopping at Michael Kors again and would not recommend this location to others.
• MA

  Mahindra A

  4 days ago
  1.0
  I had a very disappointing experience at Michael’s. I purchased a pair of black jeans and accidentally picked the regular fit instead of the slim fit. The jeans were never worn, and I returned with the original tags and receipt to exchange them for the correct size and style. Unfortunately, the manager, Ritua, was extremely unhelpful and disrespectful. Instead of assisting with a simple exchange, she immediately assumed that I had worn the jeans and refused to listen to my explanation. The jeans did not even fit me, so there was no reason for me to wear them. As a paying customer, I expected to be treated with courtesy and respect. Having the tags and receipt should have made this a straightforward exchange. The way I was treated was unprofessional and disappointing. I hope management reviews this situation and provides better customer service training. Customers deserve to be treated fairly and respectfully.