The UPS Store

Reviews

• JM

  Jose M

  1 day ago
  5.0
  Very nice people
• BA

  Bernardita Adrianzen

  6 days ago
  1.0
  I had a disappointing experience at this UPS Store and would encourage other customers to carefully review all charges before paying. In my experience, the shipping weight appeared to be rounded up, which resulted in a higher shipping cost than I expected. I was also told that I needed to purchase an additional box instead of using the original product packaging, which increased the overall cost. Customers should take the time to understand UPS packaging and shipping policies and ask questions if additional fees are being added. Transparency and clear explanations are important, and unfortunately I did not feel that was the case during my visit. I would recommend that other customers verify the weight, dimensions, packaging requirements, and all fees before completing their transaction to avoid unexpected charges.
• MA

  Monica Alfani

  Jun 6, 2026
  5.0
  I visit this UPS Store regularly to drop off Amazon returns, and every experience has been excellent. The staff is always friendly, welcoming, and helpful. They make the process quick and easy, even when the store is busy. One thing that really stands out is how clean and well-maintained the store is. It’s always spotless, organized, and even smells amazing when you walk in. You can tell the team takes pride in keeping the store looking professional and inviting. Customer service like this is hard to find these days. I highly recommend this location to anyone needing shipping, returns, or other services. Thank you to the entire team for consistently providing such a great experience!
• SJ

  Sheila Jenkins

  May 31, 2026
  5.0
  I enjoy great customer service and care. This UPS location at 2887 N Narcoossee Rd, St. Cloud FL 34771, is by far the best I have experienced in a while.
• SJ

  Sheila J

  May 31, 2026
  5.0
  I enjoy great customer service and care. This UPS location at 2887 N Narcoossee Rd, St. Cloud FL 34771, is by far the best I have experienced in a while.