Cricket Wireless Authorized Retailer

Reviews

• KS

  Kimmy Snook

  May 26, 2026
  5.0
  Angel was fantastic! My fiance and I needed some help replacing my phone due to water damage and not only was he very patient, he was also very nice to talk to and helped us out so quickly! He is very knowledable and we had no issues at all!
• AL

  Anthony Longoria

  May 14, 2026
  5.0
  Best customer service i have ever had from a phone store!
• GG

  Gigi

  Apr 11, 2026
  1.0
  Charging me $73 for a $60 plan? My phone hasn't worked last 2 months and they don't help at all. One more month my phone's unlocked and my cricket nightmare is over. Useless service. Can't even get on the cricket app
• TS

  Theresa Smith

  Mar 31, 2026
  5.0
  I absolutely am so glad I came to this location. Both times that I have went there. Eduardo was absolutely helpful with everything. He also went out of own way to help us. But only thing that I don’t like. Both times going the card system is old so it gives us issues. I think the store itself needs to update their system to help the amazing worker they have. I’ll always go to this location though. Due to the outstanding customer service. Thank you so much 🙏 ( But I still think they need a new card system lol )😝
• AM

  Ashley Metcalf

  Mar 1, 2026
  1.0
  I would give a zero review if I was able. I went up there to get my phone transferred to new phone I bought. They wouldn’t even look at the phone. They told me it was locked and there was nothing they could do. I took it to cricket in Green Cove Springs and they helped me it was hooked up the same day because it’s an AT&T phone. The girl that was working acting like she was bothered because I got there at 6:20 and they close at 7:00. I went back a few days later and the guy there also went and help. Thank you, Erica from Green Cove Springs cricket.