The UPS Store

Reviews

• TJ

  Tami Johnston

  May 28, 2026
  1.0
  Most of the time my visits are handled quickly, efficiently and with a smile - and for those visits I give 5 stars. Unfortunately, there is a woman that works there that has never been helpful or friendly. Never saying hello, asking how she can help, thank you, have a nice day...you know, common courtesies. She is consistently difficult and rude. I always thought it was just me and wondered why she treated me so badly. I just left the store and again she was combative. She told me that my Amazon return had to have different packing that I had to purchase. I've shown her the Amazon instructions that clearly state no additional packaging is necessary. She refused to accept my package. Not one time in the nearly three years I've used this location has ANY other employee EVER said that the packaging is wrong, that I needed to put the shipping label in a bag that they sell or needed to do anything except provide the QR code and drop the package. But EVERY time I've interacted with this woman there has been an issue. As I came to write my review I see that my experience with her is not unique. The only bad reviews for this store revolve specifically around her, her work ethic and her rude attitude. I hope that the owners of this location will see this and make adjustments to preserve an otherwise great reputation for their business.
• SM

  Stephen Morgan-MacKay

  May 18, 2026
  1.0
  If service with an attitude is your thing, this is the store for you.
• CV

  Carla Vysniauskas

  May 2, 2026
  5.0
  This store is very clean and the workers are very professional and kind. Love them.
• RR

  RJ

  Mar 2, 2026
  1.0
  Saddest part about my review is I hardly ever write a bad one so that should say it all. I WILL NOT go to this location again and it was my first time going there today. A nice gentleman with a red hat on immediately greeted me. Unfortunately, that was the end of the professionalism. His work colleague, a black lady, was very rude!! Approached the counter quickly but then the entire interaction was cold, little was said, but some mumbling so it was clear I was bothering her. Seemed annoyed to help me and I only wanted to return something. I'm glad I didn't go to purchase or ship anything, this location doesn't deserve my hard earned money. She left a bad impression on me.
• EM

  ebony mitchell

  Feb 23, 2026
  5.0
  I absolutely love this store and all of its workers. I was rushing in at the last minute and Arthur helped me so much. And was so nice. All of the workers here are awesome. Give them all a raise💯