The UPS Store

Reseñas

• EG

  Edward Gerry

  Aug 3, 2026
  5.0
  theres a young guy who is faster than any other worker awesome guy
• AB

  Andrea B.

  Jul 31, 2026
  1.0
  I visited this UPS Store for fingerprinting, which is an important service often required for professional licensing and employment. Unfortunately, my experience was extremely disappointing. I have ordered post cards and finger printing before from your store. Diego your son was absolutely rude to me as he and the other staff were focusing on returning Amazon and other returns. Being a small business owner I found this absolutely unacceptable. It was my second time driving here asking for assistance in the same day. I asked to speak to you he refused and stated, good for me I am making a complaint to you and on social media. The staff appeared to be focused almost exclusively on processing Amazon returns while customers needing other services, including fingerprinting and notary the man at the counter behind where I was sitting were left waiting. After waiting, I requested a refund because I was unable to receive the service in a reasonable amount of time. Diego told me I can get a refund in 30 days. I found this level of customer service unacceptable. Businesses that offer fingerprinting should treat those appointments as a priority, especially since many customers have licensing or employment deadlines. I will also be reporting my experience to the fingerprinting provider so they are aware of how their services are being handled at this location. I hope management reevaluates how they balance Amazon returns with customers seeking specialized services. UPDATE: Thank you for providing your perspective. I am not going to engage in personal insults or debate characterizations about my attitude. My review concerns the service I attempted to receive and the amount of time the experience ultimately consumed. I left my office at approximately 11:30 a.m. to complete prepaid fingerprinting. I visited your location twice, waited in line three separate times, and left without the fingerprinting service being completed. I ultimately had to contact Certifix Live Scan directly for a refund, return to my office, drive to another UPS Store in Fort Pierce, pay again, and finally have the fingerprints completed. The entire process was not finished until approximately 5:00 p.m. I acknowledge that I became frustrated after repeatedly waiting and feeling dismissed. I was not upset when I first arrived; my frustration developed because I could not get clear assistance with a service I had already paid for. Your public response, which called me nasty, disrespectful, dishonest, and impatient, further reinforced the feeling that my concerns were being dismissed rather than addressed. I have used this location previously, and the father has always been courteous to me. My review was not intended as an attack on the entire business. It was an honest description of a specific experience involving fingerprinting service and the way my complaint was handled afterward. Certifix apologized and promptly refunded me. The Fort Pierce location completed the fingerprints quickly and professionally. That is the service experience I had expected from the beginning. One final clarification: my fingerprinting appointment had already been paid for before I arrived at the store that morning. I did not come in to sign up for the service—I came in to have the prepaid service completed. Unfortunately, despite two visits and waiting in line three separate times, I was unable to have my fingerprints completed at this location. Certifix Live Scan refunded my payment, and I ultimately had the service completed at another UPS Store that same afternoon. I have no interest in arguing publicly. My review simply reflects my experience as a customer.
• YR

  Yaima Rencurrell

  Jul 22, 2026
  5.0
  Excelente atención al cliente y una agencia muy segura para los envios y otros servicios una excelente experiencia
• AG

  Alyssa Grandison

  Jul 20, 2026
  5.0
  We had such a wonderful experience at this UPS Store today! We went in for passport photos, and Aleyma was absolutely fantastic with my toddler and did such a great job getting her to cooperate—which was no easy task! She was so genuine, patient, and sweet. The owner, Frank, is always a pleasure to work with as well. There are so many UPS Stores in the area, but we specifically choose this location because the experience is always fast, pleasant, and welcoming. We truly appreciate the kindness and care you show your customers. Thank you so much!
• MB

  Michael B

  Jul 19, 2026
  5.0
  Great friendly local environment. I came to print cake toppers and needed their advice if I should laminate them. They not only helped me they let use scissors to cut the pictures out first