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Carrisa Sookoo
Sep 21, 2026
Depends on who’s there your experience changes. There’s a woman named Heather who likes to make things difficult and regularly has a stink attitude. Other people are quite helpful and quick. Management needs to staff more than one person there at a time however. Sometimes the line is out the door.
This location has always been good to me but today Albert was a LIFE SAVER!!!!!
Couldn’t get a new computer from my work for almost 2 weeks and finally today Albert made it happen!!! BIG RESPECT ALBERT!!!!!
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Elias Fadel
Jul 14, 2026
Heather at front desk from the shipping center is just rude…
I was driving right behind the reckless FedEx truck on Pine Island Road heading south between Atlantic Blvd and Southgate Blvd during a small road trip. He was going at least 65 mph on this road, causing my heart to race in absolute terror as he cut me off without a signal. At the upcoming road work, he sped up and nearly crashed into my car, leaving me completely shaken and gripping the steering wheel in fear before he smirked at me. Truck#206638
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Robert Stewart
Jun 15, 2026
I find the staff to be polite, but inefficient. It is common to arrive at this facility only to wait for a few minutes before someone comes to the counter. Today I waited several minutes while the FedEx employee opened a back entrance so another employee could bring a cart full of packages to another entrance. Why am I being inconvenienced because this facility is inadequately staffed?