Wingstop

Reviews

• VP

  Victoria Postle

  3 days ago
  1.0
  I know this is going to sound ridiculous, but hear me out. Every few weeks, I purchase two large ranch dressings from this Wingstop because my kids and I love their ranch and use it for vegetables at home. Historically, I paid around $11 for two large ranches and received them in large foam containers. Recently, they've occasionally been "out" of the large containers. In those situations, they've substituted multiple small cups instead. What makes no sense is that the number of small cups has never been consistent. Sometimes I've received 5 cups for one large ranch, other times 6 cups. Tonight, my daughter picked up my order of two large ranches. When she got home, there were 8 small cups total. Assuming they were out of the large containers again, I called to ask about it. The employee who answered was pleasant, but had to repeatedly put me on hold to speak with the GM. According to the GM, they "never" give out ranch in the large foam containers. That's simply not true because I personally received two large foam containers just two weeks ago. The conversation became even more confusing when the GM stated that if I pay for a large ranch, I will only receive 4 small cups. So now a "large" ranch apparently equals 4 small cups, despite previous orders being fulfilled with 5 or 6 small cups when the large containers weren't available. The issue isn't that they were out of containers. The issue is the complete lack of consistency and the inability to provide a clear answer about what constitutes a "large" ranch. If customers are paying for a specific size, there should be a standard amount every single time—not 4 cups one day, 5 the next, 6 another day, and then being told the larger containers never existed when customers have literally received them before. The ranch may be great, but the customer service and consistency are not.
• AG

  Alina Galeeva

  May 30, 2026
  1.0
  Terrible service not enough people who works ! Waited 20 Min before they started to prepare my meal!!!! Find people who will work there …trying to save money on workers …..
• JF

  Jantzen Feaster

  Apr 24, 2026
  5.0
  Food was fresh
• MH

  mark human

  Apr 19, 2026
  1.0
  I don't know how many more bad reviews this restaurant need to have before someone do something they already at 3.2
• JJ

  Jazzy

  Apr 8, 2026
  1.0
  I’ve ordered here a couple times and not once did they ever get an order right. Also very rude managers I called them once because I had something missing from my order and the “general manager” started arguing and being completely rude with me. Mind you I was being extremely nice?? When I came in to pick up what they didn’t include in the order she started laughing and started snickering towards their coworker.