Subway

Reseñas

• SR

  Sara Rietz

  Aug 9, 2026
  3.0
  I want to give credit where it’s due because the gentleman working tonight was incredibly kind and helpful. He was polite, professional, and made my daughter’s food with a great attitude. He was the only positive part of this experience. Unfortunately, the two women working were extremely rude and had terrible attitudes. One was a larger woman and the other had purple hair. If the drive-thru was closed, the sign should have been turned off. The drive-thru sign was clearly on, so I sat there waiting before realizing no one was going to help me. I’m currently handicapped and have difficulty getting around, so I had to park and literally hop inside to ask whether the drive-thru was closed. Instead of simply explaining the situation, the two women responded with attitude and were visibly annoyed. They stood there with sour expressions while the gentleman was the only one actually being kind and helpful. If the drive-thru is closed, that’s completely understandable — but turn the sign off and communicate it respectfully. Customers shouldn’t have to sit in the drive-thru, figure out what’s going on themselves, and then struggle inside just to be met with an attitude. Shoutout to the gentleman working tonight for being genuinely kind. Unfortunately, the customer service from the two women really ruined the experience.
• WG

  William Gerle

  Aug 9, 2026
  1.0
  Very rude employee working a few days ago, she was very snappy with me and raised her voice at me when she couldn't hear me and didn't even ask if I could speak up no nothing
• JW

  Jenn Watson

  Aug 6, 2026
  2.0
  Staff was very rude
• JJ

  Jami

  Aug 2, 2026
  1.0
  Sat in the drive thru for a good 5 minutes without a greeting, so I drove off and went across the street to Breakfast Bros Food truck. There was a fresh “order here” sign (piece of paper) taped to the speaker box, so surely the drive thru is in operation. One truck in the parking lot. I’m sure there was one worker in there maybe making the other guest’s sandwich but a simple greeting of “hello I’ll be right with you” would’ve kept me because I haven’t been to subway in 3 years and really wanted a breakfast sandwich. Around 10:30 am on Aug 1st.
• SN

  sophie nicholson

  Jul 13, 2026
  5.0
  lovely workers. best subway in pensacola with fresh ingredients and great staff. great every time