Walked in and stood there expecting to be acknowledged or greeted nothing. Finally I said I'll take a bacon chicken ranch footlong. The women's clothes were dirty and she was short and large. First she grab the bacon her entire belly was on the cutting board and in the food tray to lean in and grab it. She started to prep the bacon to heat it and asked what kind of cheese I told her and while reaching for it her entire shirt and belly was in my sandwich. I said your shirts getting in my sandwich and she looked at me like I was speaking another language, at which point I said nevermind and walked out. I don't want belly meat sandwiches.
EC
Eric Cunningham
Sep 8, 2026
Very friendly staff but some very rude customer came in trying to ruin their night, but the two ladies were very professional.
SL
Shania Lockart
Aug 29, 2026
The cashier's that was working about 1:50pm was absolutely rude and disrespectful because she had to refill the spinach because I wanted it on my sandwich and was rude to my daughter's for there sandwich orders
CM
Christie Mcdonald
Aug 21, 2026
This is the SECOND time I’ve come to this location while both the OPEN sign and DRIVE-THRU sign were on, only to sit at the drive-thru speaker and be completely ignored.
This time, after sitting there for about five minutes, I called the store before leaving. Someone answered with just “hello,” so I had to ask if I had even reached Subway and whether they were open. She said “yeah” with an attitude. I asked if the drive-thru was open, and again she said “yeah.” I told her I had been sitting at the speaker for five minutes, and she seriously asked me, “At the speaker?” YES. Where else would I be waiting in the drive-thru?
Then she tells me, with even more attitude, “I’ll be there in a minute.” At that point I just left. I’m not spending my money somewhere that acts like customers are inconveniencing the employees by simply trying to order food.
I worked fast food when I was 19 and pregnant, so I absolutely understand that the job can suck. But basic customer service is not difficult. If your drive-thru is closed, turn the sign off. If it’s open, acknowledge the customer sitting at the speaker. And if a customer has to CALL THE STORE from the drive-thru just to find out whether anyone plans on taking their order, the response definitely shouldn’t be an attitude.
This location seriously needs new management or employees who actually care. Having this happen once is bad enough. Twice is ridiculous.
I want to give credit where it’s due because the gentleman working tonight was incredibly kind and helpful. He was polite, professional, and made my daughter’s food with a great attitude. He was the only positive part of this experience.
Unfortunately, the two women working were extremely rude and had terrible attitudes. One was a larger woman and the other had purple hair. If the drive-thru was closed, the sign should have been turned off. The drive-thru sign was clearly on, so I sat there waiting before realizing no one was going to help me.
I’m currently handicapped and have difficulty getting around, so I had to park and literally hop inside to ask whether the drive-thru was closed. Instead of simply explaining the situation, the two women responded with attitude and were visibly annoyed. They stood there with sour expressions while the gentleman was the only one actually being kind and helpful.
If the drive-thru is closed, that’s completely understandable — but turn the sign off and communicate it respectfully. Customers shouldn’t have to sit in the drive-thru, figure out what’s going on themselves, and then struggle inside just to be met with an attitude.
Shoutout to the gentleman working tonight for being genuinely kind. Unfortunately, the customer service from the two women really ruined the experience.