Clerk was nice, but messed up putting on our screen covers and they were the only ones in stock. Told us to come back next week to get them put on once he got more. Came back, he didn't have any. Told us to drive to ANOTHER LOCATION where he would have the stock. He said he had so much stock at location B that they often took from there to stock location A. I fail the see why they couldn't bring our products over while they transferred stock? After three separate visits in an attempt to get the product I paid for, I finally just asked if we could have a refund for the screen protectors. He said he wasn't allowed to refund on accessories. That policy makes sense in preventing people from using and returning items when they are trashed or such but not WHEN I NEVER RECEIVED THE ITEM IN THE FIRST PLACE. I asked if he would supply me his boss's info so I could ask him, clerk replied that it's a Cricket policy that cannot be changed, not even for the special circumstance where you TOOK MY MONEY AND NEVER GAVE ME A PRODUCT. Finally had to drive 20 minutes to another location to finally receive what I paid for. It was pouring rain and I had to drive a commute when I originally drove to location A because it's 5 minutes from my house. So unbelievably inconvenient and heartbreaking. Do not recommend if they cannot figure out how to rectify a problem THEY CREATED. 😢