The UPS Store

Reviews

• PC

  Paul Cabral

  Jun 8, 2026
  5.0
  Service is always fast, courteous, reliable and efficient
• SF

  Sebastian Frongillo

  Jun 2, 2026
  5.0
  Staff was very welcoming and attentive
• SS

  S S

  May 7, 2026
  1.0
  HORRIBLE EXPERIENCE AT THIS LOCATION!! FROM THE RECEIPT BELOW I WAS CHARGE A "OTHER MESSAGE SERVICE" OF $50 WHICH IS A MADE UP FEE BY THE EMPLOYEE'S THAT WORK THERE. IF YOU LOOK UP THE TERM OTHER MESSAGE SERVICE FOR THE UPS STORE IS HAS NOTHING TO DO WITH HOLDING YOUR PACKAGE, BELOW IS THE CRITERIA OF A UPS STORE HOLDING YOUR BOX WITHIN A 5 HR WINDOW.. When You Will Likely Be Charged If you simply address a package to the store's street address without being a customer or using an official UPS hold service, the owner may charge a "Package Receiving Fee". Typical Fee: Often $10 per package. Daily Storage: Some stores also add a daily storage rate (e.g., $3–$5 per day) if the item is not picked up quickly, though 5 hours is usually within their initial "receiving" window and most locations don't charge this fee. THIS IS NOT RIGHT ESPECIALLY A $50 FEE FOR 5 HRS
• JR

  Jeanette Rojas Realtor

  Apr 5, 2026
  5.0
  I’d like to highlight the excellent customer service provided by Janice S., an employee at this location. She was very kind, attentive, and truly dedicated to her work. I visited the store to send some documents and asked her about a package I had previously sent but didn’t have any information on. She took the time to look into it and provided me with a clear explanation of the issue. I was very satisfied with her service—she was pleasant, professional, and genuinely attentive to customers. Thank you for such a great experience at this UPS Store. I highly recommend their services. Jeanette Rojas
• FM

  Firdavs M

  Mar 29, 2026
  5.0
  Quick and easy experience. Staff was helpful and got everything handled fast. No complaints, would come back