JR
Jack Redding
Jul 18, 2026
Ordered through the app on the evening of 7/12. I requested extra veggies on my sandwich, and it was like they purposely put less than even the normal veggie quantity. The girl working couldn't be bothered to smile or welcome me into the store so maybe she was having a bad day. I'll keep going to the location in Union Park and won't be patronizing this location again.
I've been ordering from this particular Subway for about 4 months now. Within the past 2 months, I have had two issues. The first time, they literally put huge slices of pepperoni on my chicken wrap. The manager offered to replace it or refund, and I thought that was the end of it. Unfortunately, today I ordered 2 wraps and upon receiving them, found out that one of the two literally was almost empty. There were like 5 pieces of chicken, 3 tiny pieces of tomato, barely any lettuce or onion, a spoonful of shredded cheese and barely any dressing. Literally, the wrap was basically empty, nothing compared to what it normally looks like, which I am familiar with because its my regular order. I attempted to call the store for 3 days straight since receiving my food and nobody would answer the phone. There is no contact us form on the website but you can send a complaint through the AI chat, which yields someone offering to mail you a coupon but gaslighting you that all subs are made according to standards and basically that they are sorry it wasn't good enough for me. I increased my review to 2 stars because after days of fighting, I finally got a refund for the one wrap, and I have gotten decent food / okay service at this location before, but honestly I don't plan to return unless customer service improves.
JW
Jacob Wagner
Jun 11, 2026
Would give -stars if possible Ordered a bacon Philly cheesesteak and got this unseasoned cold mayo sandwich better off going to the gas station and getting a cold sandwich, offered a refund but I am now hungry without food ! Do not order from this subway they will mess up your food this is the 3rd time I got stuff messed up from here
KD
Kevin Davis
May 30, 2026
They made a sandwich that was clearly defective. The bread looked like a hot dog bun and also not a footlong. Because it was an online order they thought they could get away with it. I went back and they refused to make a new sandwich. And tried gaslight me , like that'sjust how they look now and corporate is changing the bread. Lies. Don't go to this subway on the weekends. Trust me. I went on May 30th 2026, worst experience.
HR
HONEST REVIEWER
May 7, 2026
Wow the employee there is very nasty, i came in and instead of a nice greet like hello good morning she said what u need? Excuse me? 5/7/26 11:45am. Whomever this lady is, needs work etiquette. You don't talk to paying customers in this mannor. This is a place of business. I didn't ask you to come to work today if u weren't in the mood you should have stayed home!
The lady's name is donna. By the way everyone after me was a hello Good morning, be right with you. I hate to have to say this because this is 2026 but i was the only one with a different ethnicity! Disgusting