Subway

Reviews

• RR

  Robin Reed

  May 12, 2026
  5.0
  My second visit here and Ms. West is the nicest, most caring franchise owner I've ever met. Any issues were taken care of immediately and I can't say enough about how well she and her staff take care of their customers!! Online order system was down and they didn't hesitate to make it right. I'm sending another review again today as my previous review from months back had disappeared. 5 stars!!
• RD

  Rhodeline Desir

  Apr 11, 2026
  1.0
  The customer service is so bad, an employee with some white spots on her face, spoke to me very rudely because I didn’t understand the meal of the days, at the point I left the store without making a purchase
• AH

  Andrew Hunter

  Feb 16, 2026
  5.0
  Shay is awesome thank you!
• AV

  Annalise Vetter

  Feb 16, 2026
  5.0
  Ms. Shay offered us amazing service and was very accommodating. 10/10 service!
• MO

  Miranda Oliva

  Jan 11, 2026
  1.0
  Rebecca, who identified herself as the Assistant Manager, was extremely rude and unprofessional from the moment we walked in. I don’t expect over-the-top service, but I do expect basic courtesy and respect. She had both headphones in and seemed more focused on rushing us out than providing proper service. Our order was rung up and paid for before our sandwiches were even out of the toaster. After we had already paid, we were informed that several ingredients were out of stock and my sandwich couldn’t be made as ordered. At that point, I decided I no longer wanted it. Unfortunately, because we had already been charged, I asked about a refund and was told there was “no way” to do so. I returned to the store moments later to ask for a receipt and was told she had no access to previous receipts, which was surprising given my background in retail and food service. When I later called to ask for a manager’s contact information, I was told I’d have to wait until Monday, but she couldn’t tell me what time to call. She then hung up. When I called back to ask for a corporate contact number, she said, “Girl, I don’t have time for you,” and hung up again. This entire interaction was incredibly frustrating and unprofessional. I truly enjoy Subway, but this experience left a really bad impression. I hope management addresses this, because no customer should be treated this way.