LL
lollibad100
Sep 15, 2026
I originally came into FedEx just to use the self-service area to fax paperwork to Social Security, but Connor turned my simple visit into such an amazing experience!
At first, his monotone personality had me thinking he might be a little serious, but I quickly realized that he was incredibly kind, patient, knowledgeable, and genuinely helpful. He took extra time to explain the different frame and sizing options available to me, even showing me possibilities I hadn’t considered until he walked me through them.
Connor also taught me how to go online, upload my business logo to Dropbox, and use it to order yard signs for my company. I didn’t even come in planning to do that, but because he went above and beyond, I left with helpful knowledge that will benefit my business!
He never rushed me, made me feel like I was bothering him, or acted impatient. He made sure I truly understood everything before I left. Connor is exactly the kind of employee every business should value—professional, knowledgeable, patient, and unexpectedly hilarious in his own wonderfully monotone way!
Thank you so much, Connor, for turning a quick faxing trip into an exceptional customer-service experience. FedEx, please recognize him because he absolutely deserves it! Five stars are honestly not enough!