FedEx Office Print & Ship Center

Reseñas

• JA

  Jhanice Artis

  Aug 11, 2026
  5.0
  Great customer service just keep in mind this is not a traditional FedEx. There are handling fees on top of shipments as well as outgoing packages because they are inside of the hotel.
• KB

  Kim Banks

  Jun 22, 2026
  1.0
  I had a very frustrating experience at the FedEx location inside the Renaissance Hotel. I first walked from the self-parking lot to the FedEx office to get a cart, only to be told that no carts were available. I then had to walk all the way back to the parking lot with assistance from a valet employee to get a cart and bring my package inside. After spending about 30 minutes trying to figure out where to go and how to move my 50 pound package, I was then informed there would be additional charges for shipping the package because they are in a hotel after getting a prepaid shipping label. My biggest issue is that this information was never communicated upfront. Had I known about the extra fees before going through all that effort, I could have made a more informed decision and also having to carry a 50 pound package to my car on OWN because they don’t have carts. The lack of communication and the time wasted made this a very disappointing experience. I hope management improves the process and provides clearer information to customers before they spend time transporting their packages.
• BM

  Brittany McNair

  Sep 18, 2023
  5.0
  I have never experienced such exceptional customer service as I did at this location! I was in town for a convention and needed several files printed last minute. Susan was the only person working and was taking care of multiple people at once. When I told Susan what I needed, she made everything so simple; she cropped, separated and printed all of my files with the BEST attitude. I cannot brag on this woman enough! She went above and beyond to make sure I had everything I needed. FEDEX needs to know how lucky they are to have Susan!
• JW

  Jason Woods

  Dec 14, 2022
  5.0
  Melissa was quick and helpful.
• SG

  S G

  May 17, 2022
  1.0
  BEWARE OF ADDITIONAL $10 FEE just for using this location-; same +$10 for hotel guests or non-guests- RIP OFF- Use the Sand Lake Fedex location minutes away-