They charged me a $10 “handling fee” for a package to be received at the hotel. They didn’t even have my package on hand, so clearly nobody was “handling” it at all. It’s a bullshit scam to make money off hotel guests for no additional work
The worst FedEx Store in the world. Don’t go! They will charge you $15 to drop off a package. That’s their drop off fee
Ordered two weeks in advance, wasn’t ready day of. Made it seem like it was my fault. The guy said they would cut it and didn’t. Refused to give any credit on a nearly 400$ order for 2 posters
JK
Janice Kleinhenz
Jul 21, 2026
Worst customer service ever. I had the cashier help me with my package, license plates going to the DMV. The shipping address was on the paperwork which was a PO Box. My package is still in limbo after a month because FedEx doesn't ship to a PO Box. Why would the worker not tell me that so I could find another address? Now I’m having to submit lost license plate paperwork because we moved and no one can tell me where my package is. I used the FedEx office as the return address. I was told that I would be notified once they received it, but nothing. You can't even call their office. You get directed through a phone tree to a general customer service line.
JK
Jessie Knauss
Sep 23, 2021
Fabi was absolutely incredible! Loved getting to work with her. She was so quick to answer any questions and provided excellent follow-ups on a poster we needed delivered to a trade show. The poster looks great also! But THANK YOU Fabi!