KL
karla Melo Lira
Jun 17, 2026
They should clearly explain on their website that this is a very limited-service FedEx location and does not operate like a regular FedEx office. There are several additional fees and restrictions that customers may not expect.
The employee who assisted me was very helpful and did his best to help. Unfortunately, the manager appeared uninterested in assisting customers and showed little willingness to help resolve concerns.
If you're looking for a full-service FedEx experience, I would recommend avoiding this location and visiting another FedEx office instead. Clearer communication about the services and limitations offered here would help prevent customer frustration.
DL
Daniel Lichtenstein
May 28, 2026
$10 per package handling fee (if Amazon packages things separate you pay for each item). It’s FedEx Convention Services policy but so lame. Woman in the morning was just not at all welcoming and even snarky after I said “Good Morning. Amazon pickups??” And she replied “I don’t know what you’re saying, are you calling me names?” M’am… this is a FedEx store… you know exactly what I’m asking. Have an extra cup of coffee if you’re on opening shifts maybe.
JM
Jean Carlo Barrios Moreno
Jun 20, 2023
Poor customer service. I was assisted by woman and she was very rude for no reason.
AM
Alessio Mello
May 19, 2023
bad experience. They do not offer the services described on the FEDEX website. There should be an inspection there.
Great scam they're running: they take your package (that you have shipped to you), then don't give it to you unless you pay an additional handling fee (ransom). I never authorized them to sign for it in the first place. Also, they frequently are not there during open hours, and it took literally days for them to find my package - extremely frustrating and bad experience. Makes me literally want to avoid all shipping with FedEx now.