You need to train your employees, including the GM (I believe Kevin T. Perez) on racism and discrimination. The apparent preferential treatment shown toward Hispanic customers over customers of other races was concerning and unacceptable. Cool there is diversity in the store, I love that, but it doesn't help if these people only cater to their own kind and treat others poorly. Standing in a crowd and gossiping isn't okay. Following non-hispanic/non-white people around isn't okay either.
Excellent customers services and amazing teams and hospitality, Gustavo, jackelin, antonella y Eddylove you guys
MM
María Fernanda Navea M
Feb 26, 2026
I had such a great experience at this store! I came in to make a purchase of T-shirt as a gift, and Eddy and Jackie went above and beyond to help me. They were so friendly, patient, and genuinely cared about making sure I chose the perfect design and color.
They even suggested a matching set, which I loved and of course I ended up getting one for myself too! The level of hospitality was incredible. They even offered me coffee while I was deciding. I highly recommend shopping here, and I’ll definitely be back!
LG
Louie Garcia
Feb 13, 2026
I stopped by tonight with my wife and son just to look at a really nice jacket they had showcased in the window, and we were immediately greeted with huge smiles by all four employees. They were all so incredibly friendly, helpful and nice, we were very impressed and I just really loved them.
They did a FABULOUSLY MAGNIFICENT job of customer service!! They answered all our questions, gave helpful advice and insight and even helped me select a beautiful watch to go with my new jacket beacause ohhh YES... I bought them both!
Huuuuuge THANK YOU to tonight's staff at the Florida Mall AX Armani Exchange... I will be back because of YOU!
Juan PR
Nahomy VEN
Imbert VEN
Nicolas COL
DC
Dayana Correa
Feb 13, 2026
Eddy excelente persona me encantó el trato muy amable y amorosa y el director Erik también muy especial como persona y director 🥰volveré