Advance Auto Parts

Reseñas

• PP

  Phraydoe Peans

  Sep 13, 2026
  5.0
  Carlos was extremely helpful. I had to switch out my battery basically did all the work for me. He was working outside on signs and went out of his way to help me great customer service.
• IT

  Ian Thegreat111

  Aug 19, 2026
  1.0
  This was my first time ever going to this store, and I was highly disappointed with the experience. I went in looking for a fuel cap and was given the wrong item, even after I specifically asked for confirmation if it was the correct one. I returned to the store to get a refund one the wrong item I was just given, only to find out they didn’t have the item in stock. However, I was told it was on the way, so I paid for it in advance and was told to come back at 12 PM. When I came back at 12, the employees acted as if they had told me to come back at 1 PM. I left and returned around 1:30–2 PM, only to be told that the item still hadn’t arrived. At that point, I was given a refund, and they then acted as if they had told me to come back at 4 PM. Overall, the communication and customer service were extremely disappointing. I ended up going across the street to AutoZone, where I was able to get what I needed with much better customer service and it only took 5 minutes. Unfortunately, I won’t be returning to this store anytime soon.
• MM

  Mike Mike

  Jul 6, 2026
  5.0
  I stopped by Advance Auto Parts today because my car needed a battery swap, and Carlos went above and beyond. He replaced the battery professionally and noticed that one of the battery terminals was badly corroded. When the loose connection kept my car from starting, he explained what was wrong, helped me get the correct replacement part, and installed it in about 5 minutes. Everything was done quickly and professionally, and I left completely satisfied. Thank you so much, Carlos, for your outstanding customer service and willingness to help. I'll definitely be coming back and highly recommend this store!
• KW

  kingkpk welson

  Jun 6, 2026
  1.0
  I bought a battery and a starter from that place, and returned them the same day I bought them. When I got there the manager said he wouldn't take it, because they don't take electronics parts back, and the manager has no respect for customer, the worst place to buy parts, I hope people stop buying from that store, cause those people thing the can take people money like that, I even call customer’s service, customer service said she needs to accept the return from me she refused it, and say I used them, even I tell her I don’t used them.
• SM

  Steven Mera

  May 20, 2026
  1.0
  I wish 0 stars was an option. My cousin got an alternator from there years ago and it went out on him so he went to warranty it. Instead of replacing it the team member put it back on a card that he no longer has anymore without even telling him and keeping the old one. Manager and district manager could not fix the problem and my cousin got screwed out of hundreds. Save yourself the headache and go to a real parts store like auto zone or oreillys. Never had an issue like this with one of them. Advance had truly hit the bottom as far as their service and system. Complete scam job