Advance Auto Parts

Reseñas

• DB

  Daishaun Bennett

  Aug 8, 2026
  5.0
  When I tell you I haven’t been in an establishment that truly made me feel safe, comfortable and gave me the best service in a long time!! I am truly grateful for everyone at this store. I came in searching for answers for my car battery and found out through their diagnosis that it was unfortunately my alternator. The team set me up with a mechanic and got me the correct parts and offered me great service while I had to wait for the work to be done on my vehicle. I even offered to work for them because of being so appreciative. I thank you East Colonial Team seriously
• AW

  Alexa Williams

  Jun 10, 2026
  5.0
  I had the pleasure of working with Josh who had amazing customer service and did a great job with my battery replacement. It was a smooth process overall. I’d highly recommend coming to this location for auto parts. UPDATE - I had the pleasure of working with the store manager Cassie and an employee named Joe this morning when picking up oil and a car filter for a much needed oil change. Cassie is extremely knowledgeable, and has a great deal of integrity as do the rest of the staff at this location. I live in Northern Central Florida now and would literally prefer going out of my way to go to this location in east Orlando when in need of anything for my car. Thanks again Cassie, you and your team are truly great! I reiterate my previous point in my original review, 10/10 would recommend coming to this location for any of your car needs that the shop offers.
• HD

  Hwelys D

  May 30, 2026
  5.0
  Great helpful staff and service.
• TR

  Tiffaney Richards

  May 20, 2026
  1.0
  If I could write a review giving no stars to this particular store I would. 11600 E Colonial Dr. store #9578. Bought a new battery from this location for my daughter’s car who attends UCF and has a job. Put the battery in the car and it started. The next day it didn’t. Twice we had to towed the car to the mechanic because it fail to start. Paid over $800 to find the problem, which at the end was the new $229 battery I bought less than a week ago. I take the battery back, they put it on the battery reader and it showed as a faulty battery. Manufacturer date was June 2025. Michelle refused to give me a refund after being very rude. Yes, I did have the receipt. All she had for answers on why she wouldn’t, were shoulder shrugs. She called the general manager (Cassie) who you think would try to resolve the matter. Nope, she’s screaming that I didn’t get the battery from them because she doesn’t keep batteries on the shelves over 6months. Well ya did. If she was there she would have seen that the battery wasn’t in any car for almost a year. They call the police to trespass me instead of standing by the defective car battery they sold me. I called customer care and the District Manager called me the same day giving me a full refund. Parents be careful who your kids do business with, everyone doesn’t have common sense or integrity.
• TS

  Tamary Santiago

  May 4, 2026
  5.0
  Cassie was amazing and helped me to the fullest potential. Very happy