AR
Aristotle Rhodes
Jul 16, 2026
I am writing to report a severe violation of food safety, cross-contamination protocols, and unacceptable customer service at the Ocala Love's Travel Stop location (#363).An employee making bread was resting it directly over the open meat bins while applying cheese. As a result, loose cheese was repeatedly dropped directly into the uncovered meat containers. When I observed this, I immediately notified the staff that I do not eat dairy/cheese and politely explained that I could not accept food contaminated by the cheese falling into the proteins.Instead of offering to correct the cross-contamination or remake the meal using uncontaminated ingredients from the back, the staff completely refused to accommodate me or correct the issue. This forced me to walk away from my order.Dropping cheese directly into the meat bins creates a massive allergen hazard for any subsequent customer who requires a dairy-free meal. I request that district management review the food handling practices, glove-changing protocols, and customer service training at this specific franchise location immediately.
MW
Michael Williams
Jun 4, 2026
Can't order on the app
This is why I haven’t eaten Subway for five years and I thought I’ll try again. This is a pathetic. It hasn’t change at all cost of sandwich went up but quantity of meat shrunk. I don’t see any meat like the advertisement. It doesn’t exist. I’ll gotta wait another five years. Maybe they’ll change.
I give you three stars I ordered a rotisserie 6-inch and you were being kind of skimpy with that scoop was designed to fill up for a serving give me half a scoop while I watched you do it shame you give the next guy two full scoops for a footlong come on Jimmy John's don't do that get the same thing every time
Me and my wife ordered salads the other night and were surprised after we were informed that they couldn’t “cut” anything going into the salad, so we had slices of meat and slices of cheese on top the salad. It was our first time ever having someone refuse to do something so simple.