Advance Auto Parts

Reseñas

• AR

  Angel Ruiz

  Aug 13, 2026
  1.0
  Wow Passive aggressive assistant manager he tried to kick me out of the store because I ask for a receipt of a refund of a purchase made online. He didn’t want to look for the missing item. Then after the refund I changed my mind and he tried to kick me out of the store. Below is the store assistant manager passive aggressive behavior.
• KA

  Krystal Andrea

  Aug 12, 2026
  5.0
  Amazing Service. Well stocked and super great customer service. Greeted with a smile and helped the whole way
• DP

  Diego Pineiro

  Aug 9, 2026
  1.0
  Bought a product 2 days ago , asked employee if I could return it in case it didn’t fit my need and he said , you can return it anytime within 30 days , I go back today to return it since it didn’t work for my application, they said product was already used so they can accept it back even though it was in perfect condition, very inconsistent, I wouldn’t have spent $37 on something it didn’t work for me . Manager was Adele or something like that , very unprofessional, will never go back there again , being going there for 20 years , not anymore
• JJ

  Jay J

  Jul 15, 2026
  1.0
  I had a horrible experience here. The customer service was unacceptable. I believe the cashier’s name was Ahmed B., and he provided very poor customer service. He was extremely rude. I politely asked him, “Is something wrong? Why are you being so rude?” He responded by saying he had a long day. We all have long days, but that’s not an excuse to treat customers disrespectfully. There is always a right way and a wrong way to speak to people. I simply asked a question about a battery, and instead of helping me, he was dismissive, unhelpful, and very rude. He couldn’t even provide basic assistance or open the battery package. I am a friendly person, and I was respectful throughout the interaction. I did not deserve to be treated that way. I believe he could benefit from additional customer service training. If he doesn’t enjoy working with customers, he shouldn’t be in a customer-facing position. There are many people who would appreciate the opportunity to work and treat customers with kindness and respect. This experience was very disappointing.
• VZ

  Viktori Zaqka

  Jul 15, 2026
  1.0
  SCAM ?? ‼️‼️⁉️⁉️ I am extremely disappointed with the service I received. The salesperson with long wavy hair, glasses, and tattoos recommended and sold me the wrong size light bulb. I tried installing it immediately while I was still in the store and realized it was the wrong size. I came back to the counter right away to exchange it for the correct one. Instead of fixing the mistake your employee made, I was told that I could not return or exchange it. What is the purpose of having sales associates if they don’t know which product fits? Why should I have to pay for your employee’s mistake? Because of this, I had to spend twice as much money just to get the correct item. Would you be happy with this kind of service? Imagine going to a restaurant where the waiter recommends the wrong dish, and when you ask them to correct their mistake, you’re told you have to pay for another meal. That is exactly what happened here. I hope you take this complaint seriously and address the situation with the employee responsible so that no other customer has to go through the same experience.