Jaclyn Reale: Allstate Insurance

Reseñas

• MM

  Marcelino Martinez

  Sep 28, 2026
  5.0
  Muy buena experiencia y también buena atención al cliente
• LC

  Lyosdana Cotera

  Jul 23, 2026
  5.0
  It is just what i needed. Outstanding costumer service and affordable.
• JG

  Jamie Gomperts

  Jun 18, 2026
  1.0
  Do not use this company!! I recently changed over car and home insurance with Melissa Niesz with Reale Agency. The home insurance was paid in full in March. I received a letter a month later wanting a home inspection done which I did and provided to Melissa well before the requested deadline however I found out on May 29 that my policy was cancelled on MAY 8 because they did not recieve it. I had to call the insurance provider directly to find this out because my agent would not call, text, or email me back. I repeatedly followed up with Melissa with no response and was never informed that the homeowner's insurance was cancelled. This created a major mess with my mortgage company and became a huge problem trying to find coverage with another company since it was cancelled. Even though I did get new coverage on May 29, the mortgage company is threatening us because we had a lap in coverage that I didn't even know about. I honestly hope this doesn't have to become a lawsuit. Further, I used them for Commercial Vehicle coverage for our business and now reading the fine print of the policy, I found out that the policy does not cover any of our employees eventhough all the information was provided to Melissa and she assured me that they were added. Obviously a huge problem! Communication, follow up, and insufficient proficiency from this company make it the worst agency that I've every dealt with. I called the main office several times and no one would help, they just kept passing me off to some other random person on the other end of the line who didn't know anything either. I expect more from any insurance agent. Protect yourself and stay away from this company. I have proof that all the information including hte 4-point inspection was provided to the agent well in advance of the Carrier's deadline. Once I spoke with the Carrier directly, I was told that the inspection was not provided by the agent, Melissa and she also would not communicate with me. The carrier would only communicate with the agent which is why I didn't know anything about the cancelation or the 4-point not being provided.