The UPS Store

Reviews

• FF

  fran

  1 day ago
  5.0
  Everytime I need assistance I am received with a warm welcome and Avanii M. is very knowledgeable and quick to assist!
• DH

  Dominic R Herrick

  1 day ago
  5.0
  Very helpful useful store I was trying to figure out what’s wrong and help
• DG

  Diana Geiser

  Jun 4, 2026
  5.0
  This store is very busy and the employees are efficient so no long lines!
• JS

  Joshua Schriefer

  May 30, 2026
  1.0
  They will close early and yell at you if you try to come in for an Amazon return in the last few minutes of being open. Also they will not help with Amazon returns but make you do them yourself.
• MW

  Mary Wick

  Apr 27, 2026
  1.0
  If I could leave a negative star I would. If you are shipping out of this location be warn they will not be of any help. Shipped out my $4000 surgical loupes on April 17, haven’t gotten any update that my package was delivered so tracked it on April 27 to find out it’s still in central Florida and hasn’t moved since April 17. I called ups Mount Dora to find out what is going on and the staff literally said “it’s at long wood hub location which is a bad location, here’s a number to call though” If it is known that the hub where all the ups packages go to is a “bad location” why hasn’t this brought to the higher ups and also why hasn’t this been told to customers trusting ups with their packages? My package is lost and so is my surgical loupes that I use to provide dental care to my patients. Do not trust this location or any ups location in central Florida. “The hub is a bad location”