The UPS Store

Reseñas

• RR

  Rosa

  2 days ago
  5.0
  The entire staff is so nice and they are fast
• IH

  Igor Miranda hernandez

  Jul 30, 2026
  5.0
  Muy Profesional el Trabajo que Realizan los Muchachos. Gracias
• MR

  Maria Rincon

  Jul 29, 2026
  1.0
  Pésima atención llegue dejar un Cologuard de entrada salude .mudos nada de que se le ofrece como si hubiese entrado un bicho raro entregaron un recibo no sabía que hacer ? Por favor personal que tengan empatía y hagan sentir bien al cliente muchas gracias
• VM

  VUMI Miami

  Jul 29, 2026
  5.0
  I would like to express my sincere appreciation and recognition to Alejandro Ruiz for the exceptional service and support he provided throughout the entire process of ensuring my package was successfully delivered. From the very beginning, Alejandro demonstrated an outstanding level of commitment, professionalism, and dedication. He remained attentive at all times, providing continuous follow-up and taking every necessary step to make sure the delivery was completed successfully. His willingness to help, timely communication, and determination were key factors in achieving such a positive outcome. Alejandro is a true example of what exceptional customer service represents. His kindness, respect, patience, and proactive attitude transformed a challenging situation into a smooth and satisfactory experience, always providing confidence and reassurance. I would like to congratulate your company for having such a valuable professional as part of your team. Employees like Alejandro make a significant difference and truly reflect an organization’s commitment to excellence and customer satisfaction. Thank you, Alejandro, for your invaluable assistance, dedication, and for going above and beyond all expectations. Your professionalism and outstanding service deserve the highest recognition.
• JJ

  Javier

  Jul 21, 2026
  1.0
  I’ve been a loyal customer of this UPS Store for over two years, and it’s disappointing to see how much things have changed over the past months. Every time I’ve come in recently, there have been long lines and long wait times because the store is constantly short-staffed. What makes this even more frustrating is that the store has three computers available, yet almost every visit there are only two employees working. It wasn’t like this before, so something has clearly changed. I want to make it clear that this review is not directed at the employees. They work hard, stay professional, and do their best to help everyone as efficiently as possible. I genuinely feel bad for them because they’re being put in a difficult situation that isn’t their fault. This seems like a management issue. Either management has changed, or they simply don’t care enough to schedule the staff needed to handle the customer volume. It’s unfair to both the employees and the customers. I hope ownership takes notice and addresses the staffing problems before more loyal customers decide to take their business elsewhere.