DM
Domingo Mendez
2 days ago
Clean and cualler please to relax
E8
Envios Miami 8318
Aug 6, 2026
Dropped of my 2 day package with a label in the box next to the door, package never left. Went into the office to ask about what happened, two ladies with an Attitude, at first refused to look in the box then when i insisted they opened it and wallah, package was there. This attitude thing has to change, doesn't FedEx read the comments left by its customers? PSA, make the line and leave your package, get a receipt.
GD
Gabrielle Dennis
Aug 1, 2026
This FedEx location is efficient with polite staff. I go there regularly to send health insurance checks via FedEx to a telehealth provider who is out of network and out of state. I am usually in and out quickly and the checks reach their destination on time.
VA
valeria abelli
Jul 30, 2026
Chang was extremely helpful. It was a very quick and easy process.
HP
Hilda Palermo
Jul 10, 2026
I had a very disappointing experience at this FedEx location because of an employee named Chang.
After waiting in line, I only needed to pay for two plastic folders. I politely explained that it was just a quick payment, but he refused and told me I had to go to the back of the line behind about ten more people. Fortunately, another customer was kind enough to let me take their place.
What happened next was even more upsetting. Without any reason, Chang started accusing me in front of other customers of taking pictures of him. This was completely false. I felt embarrassed, intimidated, and publicly humiliated. I was simply trying to pay for my items and leave.
This employee’s behavior was unprofessional and unacceptable. No customer should be treated this way, especially when they have done nothing wrong. I hope management looks into this incident and provides better customer service training, because no one should have to experience this kind of treatment.