ER
Evelio Rodriguez
Jul 12, 2026
Monica provided one of the finest luxury retail experiences I’ve ever had. From the moment I arrived, she was warm, professional, and incredibly knowledgeable about every Audemars Piguet timepiece. She took the time to answer all of my questions, explained the craftsmanship and heritage behind the brand, and made the entire experience feel personal and memorable.
Her attention to detail, genuine hospitality, and passion for excellence truly reflect the Audemars Piguet standard. Monica made me feel valued as a client without ever being pushy, and her exceptional service is the reason I’ll continue coming back. If you’re visiting Audemars Piguet, I highly recommend asking for Monica—you’ll be in the best hands.
MG
Mariluz Gonzalez
Jul 12, 2026
Came to the store and was greeted by Monica and she was very helpful thank you
AS
Alejandro Socas
Jul 12, 2026
Monica is the Best thank you
DR
Daniel Rabkin
Jul 6, 2026
I had an outstanding experience at the Audemars Piguet Boutique in Bal Harbour, thanks to Monica Clausell. From the moment I walked in, Monica made me feel genuinely welcome. She took the time to explain the history of the brand, the craftsmanship behind the watches, and answered all of my questions with incredible patience and knowledge.
She encouraged me to try on the watch I was interested in, and I never felt rushed or pressured. What really stood out was that she personally called me the following day to continue our conversation, learn more about what I was looking for, and share additional insight into the brand. That level of follow-up and genuine care is something you rarely experience.
I've worked with many people in the luxury watch industry, and I can honestly say Monica is one of the very best. Her professionalism, expertise, and passion for Audemars Piguet made the entire experience memorable. She is a tremendous asset to the Bal Harbour boutique, and I sincerely look forward to working with her again in the future. I highly recommend asking for Monica if you're visiting the boutique.
Lino was phenomenal to work with. True class act!