KO
Keisha Otero
Jun 23, 2026
I had to go back to the store because I told the manager, Lynn, to add my card for AutoPay. She told me it had already been done, but now my phone line has been disconnected. On top of that, when I went back to address the issue, she was extremely rude. I don’t understand why they put people in management positions if they don’t know how to help customers or provide good customer service. Because of this experience, I won’t be returning to that store.
WB
Wilfredo Berube
Jun 22, 2026
Fui hace unos dias y me atendió una señorita que me repitió como 4 veces que es la manager de la tienda, pero sin embargo no pudo ayudarme a transferir mis contactos y fotos y fue muy grosera. Luego volví otro día y me atendió otra muchacha Lara, muy amable y servicial y ella si me ayudó a transferir todo, tuvo mucha paciencia. Cuando regrese obviamente quiero que me atienda Lara, a ella si le daría 5 estrellas
AF
Angela Floyd
Aug 19, 2025
Customer service is horrible in stores ...no help what so ever.
I was able to get help through calling corporate, but waited an entire lunch break for nothing going into the store for them to just tell me sorry you got to buy a new phone , they must be commission based , if you're not spending money then you're problem is not worthy of their concern.
EM
Eugene Moreland
Dec 16, 2024
Service was amazing, Ashley knew everything we needed to know about our new phone service. Excellent experience
AR
Annlyz Rosado
Jan 18, 2019
Lena is a great worker. Very helpful and professional. she help my mother and I work out cells hotspot to our laptops.