KO
Keisha Otero
Jun 23, 2026
I had to go back to the store because I told the manager, Lynn, to add my card for AutoPay. She told me it had already been done, but now my phone line has been disconnected. On top of that, when I went back to address the issue, she was extremely rude. I don’t understand why they put people in management positions if they don’t know how to help customers or provide good customer service. Because of this experience, I won’t be returning to that store.
WB
Wilfredo Berube
Jun 22, 2026
Fui hace unos dias y me atendió una señorita que me repitió como 4 veces que es la manager de la tienda, pero sin embargo no pudo ayudarme a transferir mis contactos y fotos y fue muy grosera. Luego volví otro día y me atendió otra muchacha Lara, muy amable y servicial y ella si me ayudó a transferir todo, tuvo mucha paciencia. Cuando regrese obviamente quiero que me atienda Lara, a ella si le daría 5 estrellas
RJ
Rylie Johnson
Dec 3, 2023
The customer rep was very helpful and friendly. She greeted me as soon as I walked in today and answered all my questions and explained everything about the phone I was looking at.
ML
Marquesia Lewis
Jan 16, 2019
I think they're one of the best cell phone companies around and always honest about their product