The UPS Store

Reviews

• KK

  Kimberly Kraut

  Jun 3, 2026
  5.0
  Always friendly and great service. Fast with minimal wait time.
• SG

  Stephanie Greene

  May 27, 2026
  5.0
  Very helpful and knowledgeable staff, walked through multiple shipping options and pricing to determine best option.
• DJ

  Dean Johnson

  May 23, 2026
  1.0
  I rarely leave reviews, but this experience did not sit well with me. I was charged for approximately 24 inches of tape to seal a prepaid package. Most shipping stores I have used simply seal a box with a small amount of tape as a customer courtesy, especially when processing prepaid shipping. I understand businesses need to make money, and I have no issue paying for services when expectations are clear. However, if your policy is to charge customers for every small amount of tape used, that should be clearly advertised on your storefront and website before customers bring in packages expecting basic assistance. Maybe this is just different from the way I grew up over the last 50 years 1 mile from this location, but it feels like people are constantly being nickel-and-dimed for things that used to be simple customer service. There is still profit being made from processing prepaid shipments, but charging for a small strip of tape left a bad impression. Not a great customer experience.
• CS

  Cathy Slemenda

  May 22, 2026
  5.0
  I frequent this UPS store often and everyone is always smiling and pleasant. They greet you and bid you a good day at the end of each transaction. A great store!
• LR

  Lisa Ross

  May 21, 2026
  5.0
  I’ve always had great service at this UPS store. The associates are very efficient and friendly!