VD
Valerie Debay
May 31, 2026
I did a delivery and when I opened up the sandwich the bread was barely cooked, it's like eating raw dough. They also barely put any vegetables that I requested on it. Usually I have a good experience with this location but today was very disappointing
I left one star because your veggies where old looking. That's not eating fresh.
RE
Richard English
Apr 22, 2026
Under new terrible Management. Always running out of products. He is cutting food cost, and the result is he is losing customer traffic bad business model. Also, the reason the google review is so high is because of the previous owenrs. Looks at the recent reeviews most very bad. Again this is the new management.
I'll be honest - I'm just trying to get visibility for an issue that occurred this past weekend. Normally, I'd rate this location a 4 or 5. What happened was...I placed an order on Saturday evening. I'm about 20 minutes from the location and I even left a little late. The app confirmed my order was ready, but when I arrived, it was not and the one employee there said he was sorry - it had just been extremely busy. Now I've worked retail - I get it - sometimes you get rushed, but you have to effectively manage your queue. Instead of handling my order right away, he proceeded to help others in line one after another until the line was gone, THEN worked on my (and another guy's) online order. I was sitting there waiting for 30 minutes....which is completely unacceptable.
Also, when I ordered, it noted the location did not have olives and pickles. And that's fine - stuff runs out. But this is a regular issue with both Inverness locations. I've had an instance where they were out of bread, out of ice, and didn't have the soda type they offered on the mobile app. I want to assume the best...maybe there are staffing issues....new employees not fully trained working by themselves due to people calling out...newer managers...etc....but, if you're the franchise owner and you're reading this....really gotta look into what's happening because I ran into similar issues on Easter Sunday at the other location.
SA
Stephanie Anderson
Apr 11, 2026
I wish I could give a positive review. We attempted to place an online order today for the FLBOGO offer and the payment system would not accept ANY form of payment online. I tried calling the store got cut off multiple times. We stopped by to see if we could get the order honored in store but the poor kid working said he couldn’t only the manager had discount codes. I asked him about the phone and he said yeah it’s broken. I’m thoroughly not surprised. Weekend afternoon and not one soul was in the store. Pricing is a whole other issue. Used to get a $5.00 footlong and how the cheapest one is nearly $13.00 and that didn’t even include extras, just a standard sub. Disappointed is an understatement but given what we experienced and the many other similar reviews we probably will choose an alternative place for Saturday lunch.