LW
Linda Washington
Jun 16, 2026
During My Visit The Front Counter Team Member Was Pleasant, Helpful, Polite And Respectful, Welcoming, Made Eye Contact, Patience, Seemed Happy To Be Serving Guests, Provided A Polite Greeting And Closing.
TD
Tatiana Daguillard
Jun 4, 2026
After driving on a battery for nearly eight years, I finally hit a noticeable hiccup and needed a replacement. I was quoted some pretty steep prices elsewhere, and a few gentlemen at the base recommended I check out this shop instead.
I called ahead with plenty of questions, and the staff was patient, knowledgeable, and helpful from the start. By the time I arrived, it was pouring rain. Despite the weather, they safely got my car positioned and completed a seamless battery replacement in less than 20 minutes.
I really wish I had taken a photo for this review because the two gentlemen who helped me were working hard in miserable weather to get me back on the road. Unfortunately, I completely forgot their names, but I wanted to make sure their excellent service was recognized.
Thank you all for your professionalism, efficiency, and willingness to help, even in the middle of a downpour. You've earned a loyal customer! 🌧️🔋👏
Great products and services.
FP
Fun factors every day Project
May 8, 2026
visited this location on Friday, May 8th, between 11:30 AM and 12:15 PM, and I felt compelled to share my experience regarding the exceptional service I received from a young man with dark hair working the counter.
As a professional manager myself, I recognize high-level talent when I see it. This young man demonstrated a level of poise, patience, and technical professionalism that is rare to find. He navigated my needs efficiently and maintained a helpful, calm demeanor even while a female manager on duty—who was unfortunately quite rude and unprofessional—created a difficult atmosphere.
It is disheartening to see such a dedicated employee working under leadership that doesn’t reflect the same standards of customer service. To the corporate team: you have a "diamond in the rough" at this Homestead branch. This young man possesses natural management qualities and should be recognized, mentored, and retained. Employees of this caliber are the backbone of a successful business, and I would hire him for my own team in a heartbeat.
Thank you to this gentleman for making my visit a positive one. I hope the company recognizes his hard work and potential for growth.