Wingstop

Reseñas

• DM

  David Márquez

  Oct 7, 2026
  1.0
  Extremely disappointing experience tonight, June 10, 2026, around 11:20 PM. The employee working the register had one of the worst attitudes I’ve experienced in customer service. I simply asked if he was taking orders. The restaurant was noisy, so I spoke a little louder, and instead of simply answering me, he accused me of being rude and turned a simple order into an unnecessary confrontation. I waited more than five minutes just to place an order. I drove about 10 minutes to this location because I wanted to grab something to eat, and instead I ended up dealing with an employee who seemed more interested in arguing with a customer than doing his job. This is basic customer service: take the order, be respectful, and do your job. If an employee can’t handle a simple interaction without creating conflict, management seriously needs to address the problem. I came here to spend my money and get so me food—not to argue with an employee. Completely unacceptable experience. I would seriously reconsider coming back unless the customer service at this location improves.
• VS

  V S

  Sep 27, 2026
  5.0
  I had an issue with my order, so I called and spoke with the manager, Joshua. He went above and beyond to make sure everything was corrected and handled the situation with great customer service. Kimeberly was also very helpful taking my order, and Jamel was great as well. Mistakes happen, but it’s how a business handles them that really matters. Joshua and the team definitely showed me that they care about their customers. That’s the type of service I love, and because of that, I’ll definitely be back! Thanks again Josh
• SL

  Samantha Lynn

  Sep 27, 2026
  5.0
  Just left from getting food , It was very organized while being busy at the same time, Joseph was making sure every customer that walked in the door was greeted an also aware that they are very busy at the moment , all while showing him & the team was take care of the orders as fast they could. And to be honest they was moving as fast as they possibly could to get every order out in a sufficient timeframe. All while being very respectful even with the rude & in patient customers as well. Food came out hot, fresh and tasty. Job well done ..
• FT

  Francheska T

  Sep 18, 2026
  1.0
  I am extremely disappointed with the service I received from Wingstop at 645 Hallandale Beach Boulevard on September 18. I ordered through Uber Eats around 8:47 p.m. and contacted the restaurant around 9:50 p.m. under Francheska t after receiving only part of my order, despite paying for the food, delivery, and tip. To be clear, this was NOT the Uber Eats driver’s fault. Wingstop confirmed that the restaurant only handed the driver part of my order. When I called, I was told to pick up the missing food myself even though I had paid for delivery. I was then placed on hold for over 20 minutes and had to hang up and call back several times just to get assistance. I eventually spoke with Joshua, who identified himself as the manager. Instead of receiving professional assistance, I found his response dismissive and unhelpful. He said he would contact his general manager to figure out how to get me my missing food, but during this entire interaction, Joshua hung up on me twice. When I expressed concern that my food would be cold by the time this was resolved, Joshua responded, “I wouldn’t even tell my mother the food is cold. I’m not that type.” I found that response completely inappropriate and unprofessional for a manager. He later stated that his general manager was not answering. About 15 minutes after hanging up on me for the second time, Joshua did attempt to call me back. At that point, I chose not to answer. After being hung up on twice and treated so disrespectfully, I did not want to continue engaging in that behavior. Instead, I contacted Uber Eats directly and canceled the order. Mistakes happen, but the way management handles them matters. I paid to have a complete order delivered—not to pick up missing food myself, spend over 20 minutes on hold, repeatedly call the restaurant, and be hung up on twice while trying to resolve their mistake. Based on this experience, I do not believe Joshua demonstrated the professionalism expected of someone in a management position.
• EO

  Emily Oakley

  Sep 18, 2026
  1.0
  Listen here. It’s bad enough yall forgot my damn veggie sticks that I paid for. That annoyed me because being on a diet, that was MY side dish to go with the wings as I’m not eating fries. I just sucked it up and wasn’t going to make a review because mistakes happen. HOWEVER, when I looked in the box of wings for my kids and found this FULLY FEATHERED WING, I was absolutely disgusted, the level of incompetence to not immediately see this before throwing it in the fryer and picking them out is disgusting. I then started looking closer at the sauced ones and several of those had feather in them too. I’m seriously considering calling the health department over this because if things like this are being overlooked, I can’t imagine what else is going on over there. I will be contacting corporate also. Unacceptable.