Cricket Wireless Authorized Retailer

Reseñas

• VM

  Victor Marrero

  Feb 21, 2024
  5.0
  Excelente servicio!! Gracias a todo el equipo!
• MT

  Maritza Torres (Ritz Torres)

  Feb 26, 2022
  1.0
  The staff every time I have gone there, have no idea what to do or why it's happening they don't try to find an answer they just tell me to call 611. No troubleshooting no help at all. I've heard ride remarks for the girls there to customers, walk away from customer to the back area and sit to talk with whom ever was in the back. I called a few days back to verify info on this 3g thing. The girl who answer told me, after I asked my questions, that she could not do anything to call 611. She didn't explain about the 3-4g... About the phone cricket was offering in place of the old phone how long, didn't check my account as she should of.... Just call 611 give them your info. prior to that I went there because my car did work .. my phone kept "not receiving" sms message or pictures. I told them the phone a Samsung Galaxy the young lady said my phone was fried to call 611 so they can help me. Saw the man walk in and turned to him and ask him if she could help him. "Not the first time that has happened" not only to me but I have seen it with other's while I waited to be waited on in this store. The team here need etiquette training and customer service training because they are not knowledgeable in much but call 611 for everything.. 1 star for location but now I don't even go there. I will go to the one on 27 for everything.
• NA

  nancy aviles

  Aug 20, 2020
  5.0
  very good service ... Thanks Denisse