JR
Jeremy Rawlings
Apr 30, 2026
Carlos was awesome! He helped me set up my new phone quickly and made sure everything was working perfectly. He even put on my screen protector with no issues at all.
Super friendly, professional, and made the whole process easy. Definitely five-star service—highly recommend!
EE
escapeclothing
Apr 28, 2026
Buyer beware… I tried calling Cricket Wireless twice and both times it went straight to voicemail. 📵
Now I’m no cell phone expert, but when a cell phone store can’t answer their own phone, that feels like a pretty big red flag. That’s like a pizza place saying they’re out of cheese. 🍕😂
Not a good look, Cricket. I was ready to do business, but apparently their phone plan must not include “answering customers.”
So I took my money and went to Boost Mobile instead. They answered, they helped, and they got the business.
If I could leave no stars, I would. Bad deal. ⭐❌
CA
Caballero Alcónius
Feb 9, 2026
Great customer service, prompt and efficient. Staff were friendly and professional on their scope from the beginning to the end. We appreciate it. Thanks
AS
Anjulique Steele
Jan 28, 2026
Today I went into the store with questions concerning my daughters cellular phone and Jersey and Ciri were very helpful and patient with me and my many questions. Jersey was very knowledgeable and everything she told me to do was successful.
Dolan was great. Been to other Crickets in Florida and other states and he is top notch. Was very patient with the wife. Went above and beyond. Other Cricket retailers should take notes.