LH
Luiz Hargreaves
May 21, 2026
I would like to take a moment to express my sincere appreciation and recognition for one of your employees, Delayna, from UPS Store 7211.
Delayna has always been attentive, helpful, and welcoming, always greeting customers with a smile. However, during my most recent visit, she went above and beyond in a way that truly stood out.
Not only did she assist me with my merchandise return process, but she also took the time to patiently teach me how to ship two products that had the same barcode, which had been causing confusion for me. Throughout the entire interaction, she demonstrated exceptional professionalism, patience, kindness, and genuine willingness to help.
I wanted to personally acknowledge and congratulate her for the remarkable job she is doing. You are truly fortunate to have such a competent, dedicated, and customer-focused employee on your team.
Please extend my appreciation and gratitude to Delayna. Employees like her make a lasting difference and create experiences customers remember.