Subway

Reseñas

• PP

  Paige Power

  Jul 12, 2026
  1.0
  Manager slammed the window in my face!! If I could give 0 stars to Rachel, I would. Went to the drive thru this morning around 9am which is around when they open with a mobile order, got to the window and all was fine. Manager Rachel handed me my order. I tried to ask for a side of sauce and she then interrupted me before I could even finish what I was asking and stated “it’s gonna be a minute because I am the only one here and I’m in the middle of doing an order” with a bad attitude. I proceeded to say “okay that’s fine don’t worry about it” and she then slammed the window in my face with nothing more to say to me. I understand her frustration and being understaffed.. Im a previous employee here and I know how things are ran and how stressful things can get but it’s never right to take that frustration out on the paying customer over a small thing of sauce that would have taken her a second to do. I was going to just let it go because again I understand her frustration. But then I opened my sandwich to find that it was made incorrectly all around. I ordered double meat ham and salami and only received regular ham with no double meat or salami. This is the second time I’ve had my order made wrong from here. This isn’t the first instance with this manager that we’ve had. The first time she caught an attitude with us over the speaker when we mistook her for someone we knew who usually takes care of us at this location and proceeded to say “is there anything that I can actually get for you” with attitude and then poked her head out the drive thru window and gave us a very dirty look and then wouldn’t even bring us our order after that, she made another employee do it for her. Rachel’s attitude needs to be checked because from previous reviews it seems this is a normal occurrence for her. This is not how you manage and this is not how you treat customers. I don’t know if I wanna return to this location if this is how all customers are being treated. I can’t even imagine how she talks to her employees if she’s this comfortable talking this way to customers.
• AM

  A McKinnie

  Jul 2, 2026
  5.0
  Good selection of toppings
• AJ

  Anna Johnson

  Jul 1, 2026
  5.0
  I order usually once a week from this shop. Always the same order and it’s perfect every time, fresh and delicious. It’s always clean when I go inside to pickup. The ladies are always smiling. Best Subway I’ve ever been to.
• SL

  Savannah Lawhon

  Jun 8, 2026
  1.0
  Accused of lying by manager. I had a very disappointing experience at this Subway. The new drive-thru uses a touchscreen ordering system, which I was unfamiliar with. When I couldn’t get the screen to work, I pulled up to the window and politely explained the situation. The employee responded rudely, told me they don’t take orders at the window, and abruptly shut the window before I could say anything else. I drove around, was eventually able to place my order, and asked to speak with the manager. To my surprise, the employee from the window was the manager. When I explained that I felt the interaction was rude, she accused me of lying about both the window incident and the touchscreen issue, even though I never claimed the touchscreen was broken. She said that I had said the touchscreen was “black” and not working, which is not what was said. I told her that I tapped it a few times and it never proceed to the ordering screen. I understand restaurants can get busy, but being called a liar by a manager is completely unacceptable. This was one of the most unprofessional customer service experiences I’ve had, and I believe additional customer service training is needed. Edited to add: I have emailed corporate about this issue, as I see in previous reviews a ton of people have had bad experiences with this manager.
• ML

  Madison Lawhon

  Jun 8, 2026
  1.0
  Lady with the black hair who I believe is the manager has absolutely no customer service whatsoever. The new drive thru screen wasn’t working so we pulled up to the window and she opened the window with a foul attitude and then slammed it. I understand there’s a “lunch rush” aka two cars in the parking lot but that is no reason to act that way towards paying customers. When confronted about the issue, the staff called us liars. Kindness goes a long way, and this location evidently has none. UPDATE: after I wrote this review I read through this locations Google reviews and it seems manager Rachael needs to have some more customer service training. Absolutely ridiculous.