Today (9-8-2026), I visited store and I asked some question but she did not do anyhing. just recomed that you get new number. she has a bad attitude and no service. I will go another store.
SG
Sarah Grace
Apr 19, 2026
Me and my husband went in to try and get cell service on our phones. This lady “she looked Hispanic” she was definitely talking in Spanish to other customers. She didn’t know we spoke Spanish too. She didn’t even try to do something about it in her computer. We went online and did it in five minutes. We felt very not welcomed! My advise to people is not to come to this location.
Horrible. They do not stand by their product. Had a defective phone, returned within 7 day window but gave me major headaches. Replacement was also defective and we went back the next day. They said 7 day continues from original purchase. So essentially the replacement phone had 0 day returns for defects. BEWARE! Shady as hell.
Also service is lousy and so is their cell service. Had to wait hours to get helped amd set up. Went to metro pcs and the whole process took 15 min and I get much better speeds with unlimited unthrottled data up to 30 gigs.
Fyi: I had the 5 line family plan and defective phones were ZTE.
RN
Ronnie Nelson
Aug 13, 2018
Got a phone and service with cricket. Come to find out I do not get service where I live so I wanted a refurnd. They would not give me a refund but said straight talk may pickb up where I live. So I bought a straight talk phone card and Sims card. Cricket locked my phone and it no longer works. I'm out of so much money and time. Never again. Cricket policies suck!
AS
Ashley Small
Jun 8, 2017
My fiance and i came in this evening to switch our Service back to cricket bc we missed cricket Service very much and James was our GO TO GUY! He stayed after hours to help finish our sell. He was very nice and took his time to do everything right for us even tho again it was past closing time. James will will always be Our GO TO GUY at cricket! Thank you James for being so awesome and so helpful!