The lady on the store was fantastic and super patient, this review is for the owner of the store, knowing the lack of phone reception in the area they do not offer internet connection to their customers. Knowing that 70% of their business is Amazon returns not having WiFi for customers is unacceptable, is 2026 , and every single place in town offers basic WiFi
EDIT AFTER THE OWNER RESPONSE: I own a business and we manage a lot of transactions with sensitive information too, so we have a private network for our equipment, and a guest network for our customers, also every other UPS store in the area has WiFi, so it’s not an issue at all
I went to this UPS earlier today and a young lady named Sofia was extremely helpful, polite and professional while helping me resolve an issue. Thank you so much for your help Sofia I appreciate it so much!
Sofia was professional, friendly, and handled everything quickly and carefully. Great customer service and a positive attitude truly appreciated the help!
This store is giving away packages to other “customers” by “mistake” BE AWARE. I think something shady is going on..So, if you need to pick up a package here hopefully is not something valuable!! I would recommend have FEDEX drop it at your addy.
Edwin at The UPS store on Future way in Celebration, Florida is amazing! Great personality! Very welcoming. I use this location just because of him!