FS
Feliciah Sthilaire
Jul 21, 2026
Olivia is a wingless angel! She helped me fix my entire iCloud account because another cricket location factory reset my phone without cause. I was panicked and she went ABOVE AND BEYOND FOR ME. She called her boss and got advice from her - they both just really saved me. I was entirely locked out of iCloud and was so scared I lost everything. Thank you both so so so much!
SG
Synthia Gonzalez
Jul 14, 2026
Let me tell you how excellent Cricket in Brooksville and Olivia who works there take care of you. 1My phone was hacked I was having all kinds of problems I lost one my phones made it stole it in the midst of everything going on and not only did Olivia and the manager jamal went above and beyond to help me.Olivia should get 100 stars for how good she is with what she does she's the best at customer service she takes the time to make sure the problem is solved. Great customer service love this Brooksville store.
JG
James Goodrich
Jun 25, 2026
Olivia is was a huge help with a difficult situation. Any issues take it to her she knows what she's doing. Great service, great products, and service.
Thanks "Tony"
CM
Christopher Middleton
May 26, 2026
Jamal and Olivia helped me out, they were very knowledgeable and courteous. They provided us with great customer service and they made us feel comfortable. I will definitely recommend this store. Excellent service.
MM
Mary Batten Middleton
May 7, 2026
I went to Brooksville Cricket today and spoke to Olivia. She went above and beyond to help me. I needed to change phones and also change the phone number on that phone. Needless to say, she did everything I needed and more. She is so sweet and also professional. She knows what she is doing and doesn't beat around the bush about it. I only hope her supervisor sees this. She needs recognition for what she does.