Awesome staff,Awesome service
Employees are very very helpful and always look out for the best prices,plans and deals!!! Thank you again ladies
Your Awesome!!!
DZ
Dawn Zielinski
Feb 12, 2026
Anaid is absolutely wonderful. I came in with a huge problem of not being able to unlock my phone due to an accessory message and I could not turn it off. She had the patience to deal with the problem and even attempted to help me with an insurance claim. Ultimately was brilliant in unlocking my phone. What a treasure and fantastic marketing person.
ML
Meghan Latner
Apr 19, 2025
Let's start with my rating is specifically for a single person Jose.
The company cricket itself is trash.
My partner and I were in a boating accident and lost access to our phones one being completely fried from the water and one being at the bottom of the lake somewhere. They had put us through hoops to give our number transfer pin. Literally when someone is going through the traumatic event of losing everything on board and swimming for our lifes, we now have to fight to get our telephone number to go somewhere else. Because I pay monthly for insurance, and when it comes down for them to replace the phone they want 250 and it's for a used phone ... seriously that ridiculous! So I went somewhere else and the obstacles course cricket put us through was complete hell. I hope yall realize what an amazing employee you have on your hands. Jose knew I was an emotional wreck and was trying to be very comforting and was unbelievably helpful got me in to speak to someone, since I didn't have access to a cricket line to do this he made it to where I had an order for a transfer pin.within 3 hours my pin that I had been fighting for for a week was in my hand. Thank you Jose hope you have a great weekend and a great Easter, God Bless you.
Very, very rude staff. I was trying to explain what was wrong with my phone and instead of listening, I was cut off multiple times and she kept talking over me. If I could give them negative stars, I would.
MS
Martin Schneider
Aug 23, 2022
Super great job today with Rey, handled me quickly and was super friendly and told me everything clearly. Have had cricket for long time now and it's always a great customer experience.