DIOR

Reviews

• AA

  Ari&Ray Approved

  Apr 5, 2026
  4.0
  Dior’s Bal Harbour boutique blends classic Parisian luxury with contemporary presentation. The store is visually striking, and the merchandising highlights both heritage pieces and current runway trends. Staff are attentive and provide a more personalized experience compared to larger stores. Strong assortment of handbags, shoes, and accessories. Overall, a well-executed luxury retail environment.
• EB

  Elian Benhamu

  Mar 2, 2025
  1.0
  I waited for an hour and a half to be attended The customer service was terrible - no one seemed willing to help. I was waiting for someone from Dior to do my makeup, she never showed up. None of the staff were able to call this person or attend to me.
• RR

  Ridenia Ramalho

  Aug 5, 2023
  1.0
  The worse experience ever with a luxury brand. I bought my Pumps on 7/22/23 on my first time wearing, I went to a restaurant and set in a boot, after I left the restaurant I got home and found my shoes damaged in the back. I know I haven’t purchased like that, but for Me to wear once and under the table of a restaurant something crazy happens to destroy the back of the shoes like that? I think is a very bad quality for a $1,000 shoes. My husband took the shoes to Dior inside Saks bal harbor, they kept the shoes pretending to help, after 3 days they called us to say that they can’t even repair the shoes. Also I heard the same thing from customer service. I understand they can’t exchange it, but how come your “wonderful Craftsmanship” be so bad like that and you don’t even have a repair service to offer to repair your goods?This is not luxury.. this is not a great service or experience. Btw was 2 pairs. And I’m returning the other one
• SW

  Sam Wakim

  Aug 18, 2019
  5.0
  Always an incredible shopping experience. Ask for Juan.